Terms of Service

Last Revised: March 14, 2024

This document sets forth the legally binding terms between you ("User" or "you") and SEWorx.io ("we", "us", "our"), a company incorporated under Philippine law with its registered office at:
#23 Ground Floor, Jomabo Building
Kadulasan Street, Dadiangas East
General Santos City, Philippines.

By creating an account, accessing, or using our website (the "Website") and services (the "Services"), you confirm that you have read, understood, and agree to be bound by these terms. If you represent a company or other legal entity, you warrant that you are authorized to bind that entity, and the terms "User", "you" and "your" shall refer to that entity.

PLEASE REVIEW THESE TERMS CAREFULLY. IF YOU DO NOT AGREE, PLEASE DO NOT USE OUR SERVICES.

1. Our Services

1.1 Overview

SEWorx.io provides a range of digital marketing and management tools—including search engine optimization (SEO), social media marketing, and digital campaign management—accessible via our Website at https://www.seworx.io/ or any alternative URL that we may designate. Our Services encompass research and analytics tools, link-building utilities, campaign management features, performance tracking, conversion analytics, and SEO reporting, along with content and contact management capabilities. If you subscribe to our SEWorx API, that service is also covered by these terms and is intended for integration with other software or online services solely for your internal business use.

1.2 Updates and Extra Offerings

Any updates, enhancements, or modifications we implement and generally offer to our users are included in the Services at no extra cost ("Updates"). Additional products or services you might subscribe to may be subject to extra terms or separate agreements. When such additional terms apply, they will take precedence over these Terms where specified.

1.3 Links to Third Parties

Our Website and Services might include links to external websites, products, or services (including AI-powered solutions) that are not under our control. These links are provided solely for your convenience. We do not endorse, monitor, or assume responsibility for any content, functionality, or policies of these third-party sites. If you decide to use any such external service, please review its respective terms and policies.

2. Resolving Disputes

IMPORTANT: THIS SECTION AFFECTS YOUR RIGHTS.

Before initiating any legal proceedings, you agree to discuss any concerns or claims ("Claim") arising from your use of our Services or Website with us in good faith. If these discussions do not resolve the matter within 30 days, either party may begin binding arbitration by providing written notice to the address below:

Contact for Dispute Notices:
legal@seworx.io

By accepting these terms, you waive your right to a jury trial and class actions; all disputes will be resolved on an individual basis. If you prefer not to resolve disputes via arbitration, you must notify us in writing within 30 days of your acceptance of these terms. Arbitration proceedings shall be conducted in the Philippines, at a mutually agreed location or according to the rules of the chosen arbitration body, with written submissions or hearings as appropriate based on the claim's value.

3. Access and Use of the Services

3.1 User Categories

You may visit our Website without registration; however, to access the full suite of Services, you must register as a User. Free (or "Unpaid") Users receive limited access, while those subscribing to our paid services ("Paid Services") gain additional functionality.

3.2 License to Use

Subject to these terms, we grant you a non-exclusive, non-transferable license to use our Website and Services for your internal business purposes only. You confirm that the information you provide during registration is accurate, you are at least 18 years old, and your use of our Services will comply with all applicable laws in the Philippines.

3.3 Prohibited Actions

You agree not to:

  • Resell, license, lease, transfer, or otherwise commercialize the Services;
  • Use the Services in any way that violates any law or infringes on third-party rights;
  • Reverse-engineer, decompile, or otherwise attempt to derive the underlying code of our Services;
  • Circumvent any technical security measures we have in place;
  • Use automated tools (e.g., bots, spiders) to access or scrape data beyond normal human usage; or
  • Utilize the Services in any manner that competes with SEWorx.io or undermines our operations.

For SEWorx API subscribers, additional limits regarding inquiry frequency and data caching apply as detailed in our API documentation.

3.4 Data Collection and Use

We may track your usage of our Website and Services for internal analysis and to improve our offerings. Any data collected in aggregate will be anonymized and will not personally identify you.

3.5 Beta Features and Promotions

Occasionally, you may be given access to pre-release features ("Beta Versions") or participate in promotional giveaways. Beta Versions are confidential and provided solely for evaluation, while promotional offers are governed by their own rules.

3.6 Data Privacy

By using our Services, you consent to the collection, processing, and storage of your personal data as outlined in our Privacy Policy, which is incorporated into these Terms. For any third-party integrations accessing your data, you remain responsible as the data controller, and our processing will be subject to the relevant data processing agreements.

4. Account Registration and Responsibilities

4.1 Creating an Account

To use our Services, you must set up a User Account by following the procedures on our Website. While account creation is free, access to Paid Services requires valid billing information. Each account is intended for individual use unless your subscription plan specifies otherwise.

4.2 Your Responsibilities

You are responsible for keeping your account details accurate and secure. This includes your login credentials, passwords, and API keys. You are accountable for all activities conducted under your account.

5. Payment Terms

5.1 Fees and Billing

For Paid Services, you agree to pay the fees associated with your chosen subscription plan. Payments will be made in advance on a monthly or annual basis as specified, and are denominated in U.S. dollars unless stated otherwise. You authorize us to update your payment details as necessary. Failure to pay may result in suspension or termination of your account and may incur additional charges, including interest and collection costs.

5.2 Taxes

All fees exclude any applicable taxes. You agree to pay any taxes due on your use of our Services. If taxes such as VAT or GST are applicable, you must provide the necessary tax registration details.

5.3 Adjustments to Fees

We may assess your account usage and adjust fees if you exceed your subscription limits. Changes in fees or additional charges for extra services will take effect upon renewal of your subscription term unless otherwise agreed in writing.

By using SEWorx.io's Website and Services, you confirm your acceptance of these Terms of Service. If you have any questions or concerns, please contact us at support@seworx.io.